SHIPPING AND HANDLING
INTERNATIONAL ORDERS
International shipping rates are calculated based on the weight and destination of the shipment. Make sure to check the DUTY charges (if any), as it is payable at the time of the delivery. Please note free delivery options will be revoked during sales period due to higher discounts offered. During non-sale period, free shipping for orders above 100 USD will be continued. Once the order has been placed, credit card processing may take up to 3-5 business days. Upon verification, customer gets an order confirmation email, it can be tracked from ‘Track Your Order’ on the website. Estimated delivery time ranges from 3-5 working days. Delivery time depends on payment authorization, order processing, custom delays and the transit time. In case of any delay customers are informed via email. Please note: Custom duties and clearance charges must be fulfilled by the customer at the time of the delivery.
DISPUTE & RESOLUTION POLICY
If any issue is faced regarding the shipment, drop us an email at Zohraindussalonboutique@gmail.com